Windshift Navigator makes market research easier. I personally provide a range of services to help you do faster and better research, whatever the budget. These include:

Project Management:

Navigator services include research design, brief writing, research company selection, project management, review of findings and direct mentoring of individuals.

Additional services include:


Online or phone-based sessions to coach you through the realities of running research projects, analysing findings, generating real insights and/or presenting the results.

Strategic Research Review:

Review of existing or proposed market research projects to help firms identify issues and opportunities, clarify potential courses of action and prioritise your responses.

Customer Needs & Opinions:

Helping to design strategies and create simple processes to integrate customer needs and feedback into your organisation.

And here’s what one of my customers thought:

Jill offered specialist research support to our Council this year as we transitioned our annual residents’ survey from a paper-based to an online survey. We were keen to develop our internal capability to use online survey tools to assess project and programme performance, rather than consistently outsource research. While we never met up in person we established a great working relationship over phone and email. I appreciated her timeliness, flexibility, clear instruction and explanations and, above all, her encouragement as she coached me through the new process.

 Maria De Cort, Communications Coordinator, Central Otago District Council


To learn more, please contact me directly or sign up below to join the Navigator Mailing List to get occasional newsletters about the design and management of market research projects.